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Acceptable Use Policy

Security, legality and fair-use requirements for Arad ITC portals, APIs and software services.

Acceptable Use Policy

Last updated: 24 August 2026

Lawful use

Services must be used only for lawful, authorized business purposes and in compliance with contracts, telecommunications, privacy, intellectual-property, sanctions and anti-spam requirements that apply to the user.

Messaging and communications

Users must have an appropriate basis for communications, honor consent and opt-out requirements, identify senders where required and avoid unsolicited, deceptive, fraudulent or abusive traffic.

Security

Do not distribute malware, exploit vulnerabilities, intercept data, evade authentication, share unauthorized access, test without permission or interfere with networks and users.

Resource fairness

Do not impose unreasonable load, circumvent quotas or rate limits, or use automation that degrades service for others. Capacity needs should be coordinated through the agreed channel.

Content

Do not process content that is unlawful, threatening, exploitative, infringing, privacy-invasive or designed to facilitate harm. Customers remain responsible for their data and end-user communications.

Enforcement

Arad may investigate, rate-limit, quarantine, suspend or terminate affected use when reasonably necessary to protect services, users or legal compliance, with notice where appropriate and safe.