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Value Added Services

  • A color ring-back tone service gives subscribers the flexibility to greet callers with their favorite tune, sound, or phrase instead of the usual ringing tone. The solution is a highly viral solution that uses the existing content and helps to grow the service provider's revenue instantly. The service enhances the callers experience with the personalized tunes.

    • Multiple interface channels (like USSD, SMS, WAP, WEB, PoS, Retailer and IVR) for content discovery and selection.
    • Inbuilt Content management and support for external content provider management.
    • Subscription module with Flexible Billing options like renewal models, charging models etc..
    • Ad RBT/Corporate RBT and other personalized RBT options.
    • Handset Application for better content feel, discovery and user account management.
    • Advanced features like Music Juke Box, Karaoke, Named tunes etc.
    • Ease of use including the user account management with our handset app (customizable for each service provider)
    • Flexible charging module makes it suitable for all types of users
    • Give subscribers a personal touch to their callers thus enhancing loyalty
    • Inbuilt marketing and promotional tools to enhance the uptakes, revenues and tone upsells
    • Intensive and cost effective advertising
    • New streams of revenue with renewals, tone changes etc.

    Arad ITC’s voice portal services can provide basic self-care services, informational, entertainment, voice based applications to the subscriber’s base. The highly efficient call control mechanism will route the calls based on user response. The user response will be collected based on DTMF inputs or voice inputs. As per the pre-defined conditions (business rules), the platform will deliver the best applicable services. Voice Portal solution is quick and easy to deploy, enabling operators to expand their value added service propositions in a short time frame.

    • Elevate customer satisfaction and reduce churn with reduced spams
    • Improved performance levels at SMSC and EMSE processors
    • Plug unnecessary use of network resources and services and reduce signaling load on the network
    • Provide flexibility of Billing & Charging for SMS services
    • Reduce revenue leaks by avoiding unnecessary inter carrier messages
    • Service personalization for subscribers through Advanced SMSC features
    • Elevate customer satisfaction and reduce churn with reduced spams
    • Improved performance levels at SMSC and EMSE processors
    • Plug unnecessary use of network resources and services and reduce signaling load on the network
    • Provide flexibility of Billing & Charging for SMS services
    • Reduce revenue leaks by avoiding unnecessary inter carrier messages
    • Service personalization for subscribers through Advanced SMSC features

    Allows Service Provider to provide various types of Informational & Entertainment services through different channels SMS, USSD, IVR, Mobile App, WAP and Web. We provide different contents like News Updates, Jokes Alerts, Stock News, Horoscope, Bus/Train/Flight Timings information, Prayers Timings etc. by partnering with the local as well as international content providers. Our Integrated recommendation engine helps to provide personalized content recommendations to the subscribers thus leading to customer satisfaction and increased revenue for the Service Providers.

    • Single platform catering to multiple channels.
    • Content aggregation from multiple content providers.
    • Integrated Subscription Module to manage service subscriptions.
    • Flexible Service creation environment for adding/modifying the services in the platform.
    • Personalized content recommendations as per the individual's requirements.
    • Exhaustive services support and API list for multiple services integrations.
    • Partner Management, Content Aggregation, Service Operations & Technology Integration.
    • Advanced revenue enhancing techniques based on previous similar deployments.
    • Customized offers to meet different segment requirements.
    • Proven platform with numerous deployments across the globe.
    • Experience in delivering the services to different demographics across the globe.
    • Reduced operations cost and enhance revenue growth.
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